ROYAL DAVUI FREQUENTLY ASKED QUESTIONS

CHECK IN LOCATION
Please make your way to the Nadi Domestic Airport and check in Counter 5. The check in counter will open 45 mins prior to departure.

TRANSFER TIME
Taking only 35mins from Nadi Domestic Airport our Helicopter option offers a stylish and exhilarating option for your resort transfer.

Your departure times will be confirmed 7 days from travel. Helicopters transfers are weather and daylight hours dependant.

A minimum of 2 persons travelling together is required.

CHECK IN LOCATION
Please make your way to the Nadi Domestic Airport and check in at counter 5. Please note Counter 5 is used by all charter plane operators. A representative from Hibiscus Air or Sunflower Aviation will attend the desk 2hrs from the scheduled departure time.
We ask that you check in with the team as early as possible as we often are able to depart Nadi earlier than scheduled

CHECK IN TIME
Morning Scheduled Plane: 730am counter opens. 9am counter closes.
Afternoon Scheduled Plane: 130pm counter opens. 3pm counter closes.

TRANSFER TIME
Enjoy a scenic 30 minute flight from Nadi Airport to Pacific Harbour followed by a 35 minute fast launch ride across the lagoon.
A minimum of 2 persons travelling together is required.

DRIVER MEETING POINT
Once you have cleared immigration and customs, please make your way out to the arrivals hall. Your driver will be waiting for you in the public seating waiting area to the right of the arrivals hall. Your driver will be holding a Royal Davui sign.

MEETING TIME
Your driver will be at the airport approximately 30 mins after your scheduled flight arrival time. If your flight arrives early, please meet your driver at the designated meeting point.

CHECKED LUGGAGE
Luggage allowance is 1 suitcase weighting no more than 32kg (44lbs) per person with excess charges applicable.

CARRY ON LUGGAGE
Limited to a small purse or backpack weighing no more than 7kg.

TRANSFER TIME
This 3 hour scenic drive takes you along the coastal roads and through the mountain ranges to Pacific Harbour. From there, the resort’s own speed boat completes the journey.

SCHEDULED BOAT DEPARTURES
Morning Scheduled Boat (Pacific Harbour to Davui): Departs at 10am
Afternoon Scheduled Boat (Pacific Harbour to Davui): Departs at 4pm
Please allow a minimum of 4 hrs time between your flight arrival and the boat departure time.
A minimum of 2 persons travelling together is required.

LUGGAGE PIECE ALLOWANCE
Due to our remote location and space restrictions, strict luggage weight and item limits apply for aircraft and helicopter transfers. Guests are permitted 1 checked item and 1 small personal item (laptop/bag or purse or a handbag) per person.

LUGGAGE WEIGHT ALLOWANCE
The following total weight limits apply per person
• Plane: 23kg (50lb)
• Helicopter: 20kg (44lb)
Your allowance includes all handbags, camera bags, backpacks and luggage, with all baggage weighed at check in. All luggage is considered “checked” as it must be stored in the hold of the aircraft or helicopter.

LUGGAGE DIMENSIONS
Due to limited storage, luggage exceeding these dimensions will not be accepted:
75cm (30in) x 50cm (20in) x 30cm (12in)

We recommend using soft duffle bags for easy stowage and ask that no single piece exceeds the personal limit.

Helicopter transfers allow a maximum combined body and luggage weight of 208kg per couple. Guests are allotted a maximum luggage allowance of 20kg per person, encompassing all items such as handbags, camera bags, duty-free, and luggage. Baggage will be weighed at check-in, and no single piece should exceed 20kg, as bags exceeding this limit will not be uplifted. To optimize space, avoid sharing one large bag between two guests. For excess luggage options, kindly reach out to us for further assistance.

Hibiscus Air, Sunflower, and Heli-Tours Fiji have a maximum individual passenger weight limit of 120kg (260lbs), as well as a total payload aircraft weight. Passengers with a personal body weight of 120kg (260lbs) or more are requested to contact us at res@royaldavuifiji.com

Your passport has to be valid at least 6 months beyond your anticipated return date. A visa granted on arrival for most countries. You can check the list by clicking on the following link: Visa On Arrival List.
Please note that all health, passport and visa requirements are your responsibility.

Villa assignment is based on the check in/out of the day and as such specific villa assignment can not be guaranteed.

In Fiji, tipping is not customary, nor required. Fiji is a communal society, and as such, everything is shared. In lieu of tipping individuals we have a “Staff Christmas Fund” available should you wish contribute to the staff as a whole.

Guests are welcome to leave a gratuity on their on island account for settlement by cash or credit card.

The island reception operates from 800am – 500pm and can be reached on +679 7738990. Outside these hours please email res@royaldavuifiji.com, this email is monitored frequently, however please allow additional time if emailing between 9pm-7am Fiji Time.

If you are experiencing travel delays that could impact connecting with your resort transfer, please contact us as soon as you are able.

Complimentary wifi access is available throughout the resort. Due to our remote location, we operator off satellite internet, so while the speeds allow for social media, emails and streaming, please be aware that there is a little leg when on video or voice calls.

Pack light and enjoy the relaxed tropical atmosphere with comfortable, light clothing. Royal Davui provides a laid-back environment with no specific dress code. Most guests choose resort casual attire during the day, with some dressing more formally in the evenings. We kindly ask that guests respect local customs by wearing a shirt in the restaurant and bars, and request that swimwear be covered by a shirt or wrap in dining areas and the central complex.

We recommend you pack shorts, cotton shirts, sundresses, swim suits and a pair of rubber soled shoes or reef walkers if you want to explore the coral. During our cooler months (Jun – Aug) you may want to pack some warmer clothes as dining is generally outdoors. Fiji’s sun can be strong, therefore we also suggest you bring sun glasses and sun screen. Pool/Beach Towels are provided on the island.

We are fully licensed resort and do not accept BYO alcohol unless it is the duty free allowance per adult (currently 2.5ltrs of Spirits or 4.5ltrs of Wine).
The duty free allowance can only be consumed in the privacy of your Bungalow or Villa and is not permitted in the bar, restaurant or public area.
Please be mindful of your duty free weight impacting your luggage allowance.

A year-round destination, Fiji has a tropical climate as dynamic as the scenery.

We enjoy average daily temperatures around 32°C (92°F) from September to February and  27°C (82°F) from March to August.
From November to February, water temperatures can be as high as 29°C (84°F), and on average 24°C (79°F) between June and October.

November to March is Fiji’s “Tropical Season”. During these hotter humid months it is possible to experience an afternoon shower, however it still a fabulous time to travel.

Electrical generators on the island provide 240volt AC with all the power points on the island being 3 prong (the same as Australia and New Zealand). We recommend bringing adaptors for any electronics that do not fit the outlets in the villas.

Please ensure you check the voltage requirement of all electronics prior to use.

Royal Davui obtains fresh water from a natural spring located on Beqa Island which is piped to the island. Purified water is available for guests throughout the resort.

Same day bag wash laundry is available on the island at a surcharge. This service is a wash, dry and fold service only and dry cleaning is not available.

Check-in time is 3pm and check-out time is 10am.
Where possible, flexibility with early check-in and late check-out will be provided, however, these are unable to be guaranteed.
The facilities of the resort are available for enjoyment whilst at the property.

All Bungalows and Villas have hairdryers, irons and ironing boards for guests.
Please note that most hair straighteners and irons from the US are not dual voltage and as such should not be plugged into the power supply on the island.