ROYAL DAVUI FREQUENTLY ASKED QUESTIONS

Guests often have the same questions so to help make your arrival to Royal Davui stress free you can find answers to frequently asked questions below.
If you can’t find what you’re looking for in our FAQ, please contact us.

TRANSFERS FAQs

Please click on the transfer option below for details on meeting points, check in times, weight restrictions and schedules.

Helicopter

CHECK IN LOCATION
Please make your way to the Nadi Domestic Airport and check in Counter 5. The check in counter will open 45 mins prior to departure.

TRANSFER TIME
Taking only 35mins from Nadi Domestic Airport our Helicopter option offers a stylish and exhilarating option for your resort transfer.

Your departure times will be confirmed 7 days from travel. Helicopters transfers are weather and daylight hours dependant.

A minimum of 2 persons travelling together is required.

Scheduled Air & Speedboat

CHECK IN LOCATION
Please make your way to the Nadi Domestic Airport and check in at counter 5. Please note Counter 5 is used by all charter plane operators. A representative from Hibiscus Air or Sunflower Aviation will attend the desk 2hrs from the scheduled departure time.
We ask that you check in with the team as early as possible as we often are able to depart Nadi earlier than scheduled

CHECK IN TIME
Morning Scheduled Plane: 730am counter opens. 9am counter closes.
Afternoon Scheduled Plane: 130pm counter opens. 3pm counter closes.

TRANSFER TIME
Enjoy a scenic 30 minute flight from Nadi Airport to Pacific Harbour followed by a 35 minute fast launch ride across the lagoon.
A minimum of 2 persons travelling together is required.

Road & Scheduled Speedboat

DRIVER MEETING POINT
Once you have cleared immigration and customs, please make your way out to the arrivals hall. Your driver will be waiting for you in the public seating waiting area to the right of the arrivals hall. Your driver will be holding a Royal Davui sign.

MEETING TIME
Your driver will be at the airport approximately 30 mins after your scheduled flight arrival time. If your flight arrives early, please meet your driver at the designated meeting point.

CHECKED LUGGAGE
Luggage allowance is 1 suitcase weighting no more than 32kg (44lbs) per person with excess charges applicable.

CARRY ON LUGGAGE
Limited to a small purse or backpack weighing no more than 7kg.

TRANSFER TIME
This 3 hour scenic drive takes you along the coastal roads and through the mountain ranges to Pacific Harbour. From there, the resort’s own speed boat completes the journey.

SCHEDULED BOAT DEPARTURES
Morning Scheduled Boat (Pacific Harbour to Davui): Departs at 10am
Afternoon Scheduled Boat (Pacific Harbour to Davui): Departs at 4pm
Please allow a minimum of 4 hrs time between your flight arrival and the boat departure time.
A minimum of 2 persons travelling together is required.

Luggage Allowance

LUGGAGE PIECE ALLOWANCE
Due to our remote location strict luggage weight and item limits apply for aircraft and helicopter transfers. Guests are permitted 1 checked item and 1 small personal item (laptop/bag or purse or a handbag) per person.

LUGGAGE WEIGHT ALLOWANCE
The following total weight limits apply per person, inclusive of checked and carry on luggage.
• Plane: 23kg (50lb)
• Helicopter: 20kg (44lb)

We recommend using soft duffle bags for easy stowage and ask that no single piece exceeds the personal limit.

Hibiscus Air, Sunflower, and Heli-Tours Fiji have a maximum individual passenger weight limit of 120kg (260lbs), as well as a total payload aircraft weight. Passengers with a personal body weight of 120kg (260lbs) or more are requested to contact us at res@royaldavuifiji.com

Excess Luggage Options

EXCESS LUGGAGE
Any excess baggage that can be carried will incur additional excess fees payable at the resort, at FJD10/kg.
Carriage of excess baggage cannot be guaranteed and is dependent on the aircraft payload limitations.

Should the payload exceed the safe operating limit, guests who have exceeded their personal allowance must have their luggage transported to the resort via road & boat with charges ranging from FJD410 – FJD$820.

Transfers (including excess luggage) are only able to operate during daylight hours and have a minimum requirement of 2 guests per booking, please contact us for further assistance.

Check In/Out

CHECK IN 3pm | CHECK OUT 10am
We endeavour to have guests checked into villas as soon as possible so your Fiji vacation can start. Early check in before 3pm is on request only unless booked from the night prior. Guest use of a Villa after the 10am check-out time is also on a request basis only unless booked for a further night.

Guests are welcome to arrive on island outside the check in/out times and enjoy the resort facilities.

Meals

The room rate is inclusive of meals based on a 3pm check in time and 10am check out time. On the arrival day, dinner is provided, and on the departure day, breakfast is included. Guest arriving on island prior to 3pm or departing after 10am are welcome to enjoy an additional breakfast and/or lunch at an additional cost payable to the resort directly. Meals do not need to be pre-booked.

RESORT FAQs

Travel Documentation

Your passport has to be valid at least 6 months beyond your anticipated return date. A visa granted on arrival for most countries. You can check the list by clicking on the following link: Visa On Arrival List.
Please note that all health, passport and visa requirements are your responsibility.

Villa Assignment

Villa assignment is based on the check in/out of the day and as such specific villa assignment can not be guaranteed.

Tipping Policy

In Fiji, tipping is not customary, nor required. Fiji is a communal society, and as such, everything is shared. In lieu of tipping individuals we have a “Staff Christmas Fund” available should you wish contribute to the staff as a whole.

Guests are welcome to leave a gratuity on their on island account for settlement by cash or credit card.

Emergency Contact

The island reception operates from 800am – 500pm and can be reached on +679 7738990. Outside these hours please email res@royaldavuifiji.com, this email is monitored frequently, however please allow additional time if emailing between 9pm-7am Fiji Time.

If you are experiencing travel delays that could impact connecting with your resort transfer, please contact us as soon as you are able.

Is There Complimentary Wifi?

Complimentary wifi access is available throughout the resort. Due to our remote location, we operator off satellite internet, so while the speeds allow for social media, emails and streaming, please be aware that there is a little leg when on video or voice calls.

Dress Code - What to pack

Royal Davui Fiji is a relaxed casual resort, with dress being informal. Most guests dress a little more formal for evening meals (ties or jackets are not required). We recommend you pack shorts, cotton shirts, sundresses, swim suits and a pair of rubber soled shoes or reef walkers if you want to explore the coral. During our cooler months (Jun – Aug) you may want to pack some warmer clothes as dining is generally outdoors. Fiji’s sun can be strong, therefore we also suggest you bring sun glasses and sun screen. Pool/Beach Towels are provided on the island.

Duty Free Alcohol

We are fully licensed resort and do not accept BYO alcohol unless it is the duty free allowance per adult (currently 2.5ltrs of Spirits or 4.5ltrs of Wine).
The duty free allowance can only be consumed in the privacy of your Bungalow or Villa and is not permitted in the bar, restaurant or public area.
Please be mindful of your duty free weight impacting your luggage allowance.

Weather and climate

A year-round destination, Fiji has a tropical climate as dynamic as the scenery.

We enjoy average daily temperatures around 32°C (92°F) from September to February and  27°C (82°F) from March to August.
From November to February, water temperatures can be as high as 29°C (84°F), and on average 24°C (79°F) between June and October.

November to March is Fiji’s “Tropical Season”. During these hotter humid months it is possible to experience an afternoon shower, however it still a fabulous time to travel.

Electricity & Adaptors

Electrical generators on the island provide 240volt AC with all the power points on the island being 3 prong (the same as Australia and New Zealand). We recommend bringing adaptors for any electronics that do not fit the outlets in the villas.

Please ensure you check the voltage requirement of all electronics prior to use.

Fresh Water

Royal Davui obtains fresh water from a natural spring located on Beqa Island which is piped to the island. Purified water is available for guests throughout the resort.

Laundry

Same day bag wash laundry is available on the island at a surcharge. This service is a wash, dry and fold service only and dry cleaning is not available.

Check In & Check Out

Check-in time is 3pm and check-out time is 10am.
Where possible, flexibility with early check-in and late check-out will be provided, however, these are unable to be guaranteed.
The facilities of the resort are available for enjoyment whilst at the property.

Hair Dryers & Irons

All Bungalows and Villas have hairdryers, irons and ironing boards for guests.
Please note that most hair straighteners and irons from the US are not dual voltage and as such should not be plugged into the power supply on the island.