FREQUENTLY ASKED QUESTIONS

Guests often have the same questions so to help make your arrival to Royal Davui stress free you can find answers to frequently asked questions below.
If you can’t find what you’re looking for in our FAQ, please view contact us.

TRANSFERS FAQs

Please click on the transfer option below for details on meeting points, check in times, weight restrictions and schedules.

Helicopter

CHECK IN LOCATION
Please make your way to the Nadi Domestic Airport and check in with Sunflower Aviation. The check in counter will open 60 mins prior to departure.

CHECKED LUGGAGE
Weight: Luggage allowance 15kg (33lbs) per person with excess charges applicable.
Luggage Size: Luggage can not exceed 69 x 46 x 29 cm (27 x 18 x 11 inches)

CARRY ON LUGGAGE
Limited to a small purse or backpack weighing no more than 7kg.

TRANSFER TIME
Taking only 35mins from Nadi Domestic Airport our Helicopter option offers a stylish and exhilarating option for your resort transfer.

Your departure times will be confirmed 7 days from travel. Helicopters transfers are weather and daylight hours dependant.

A minimum of 2 persons travelling together is required.

Scheduled Air & Speedboat

CHECK IN LOCATION
Please make your way to the Nadi Domestic Airport and check in with Hibiscus Air.

CHECK IN TIME
Morning Scheduled Plane: 830am counter opens. 915am counter closes.
Afternoon Scheduled Plane: 230pm counter opens. 315pm counter closes.

CHECKED LUGGAGE
Weight: Luggage allowance 20kg (44lbs) per person with excess charges applicable.
Luggage Size: Luggage can not exceed 69 x 46 x 29 cm (27 x 18 x 11 inches)

CARRY ON LUGGAGE
Limited to a small purse or backpack weighing no more than 7kg.

TRANSFER TIME
Enjoy a scenic 30 minute flight from Nadi Airport to Pacific Harbour followed by a 35 minute fast launch ride across the lagoon.
A minimum of 2 persons travelling together is required.

Road & Scheduled Speedboat

DRIVER MEETING POINT
Once you have cleared immigration and customs, please make your way out to the arrivals hall. Your driver will be waiting for you in the public seating waiting area to the right of the arrivals hall. Your driver will be holding a Royal Davui sign.

MEETING TIME
Your driver will be at the airport approximately 30 mins after your scheduled flight arrival time. If your flight arrives early, please meet your driver at the designated meeting point.

CHECKED LUGGAGE
Luggage allowance is 1 suitcase weighting no more than 32kg (44lbs) per person with excess charges applicable.

CARRY ON LUGGAGE
Limited to a small purse or backpack weighing no more than 7kg.

TRANSFER TIME
This 3 hour scenic drive takes you along the coastal roads and through the mountain ranges to Pacific Harbour. From there, the resort’s own speed boat completes the journey.

SCHEDULED BOAT DEPARTURES
Morning Scheduled Boat (Pacific Harbour to Davui): Departs at 10am
Afternoon Scheduled Boat (Pacific Harbour to Davui): Departs at 4pm
Please allow a minimum of 4 hrs time between your flight arrival and the boat departure time.
A minimum of 2 persons travelling together is required.

Luggage Allowance

Due to our remote location and Fiji’s Civil Aviation requirements, there is a strict 20kg (44lb) per person bag weight limit on the plane and 15kg (33lb) per person for the helicopter.

Guests may bring a small carryon bag weighing no more than 7kg. The bag must be able to be placed comfortably on your lap.

Hibiscus Air, Sunflower and Heli-Tours Fiji aircraft have a maximum individual passenger weight of 120kg. In addition, a maximum total aircraft weight restriction applies.

We request that passengers 120kgs and over please contact us prior to travel at res@royaldavuifiji.com.

Please contact us for excess luggage solutions.

Transfers are only able to operate during daylight hours, please contact us for further assistance.

Excess Luggage Options

We understand that some of our guests are travelling to multiple countries on their journey and sometimes have larger suitcases. If you are travelling with larger bags that exceed our requirements we do have a number of solutions to choose from:

AIRPORT LUGGAGE STORAGE FACILITY
A Luggage Storage facility is located on the ground floor (Arrival Concourse) of Nadi Airport. Prices are from FJD10 per piece per day (subject to change). It is a secured facility, manned 5am – 10pm a day.

The following excess luggage transfer options must be pre-booked a minimum of 72hrs prior to arrival. Please contact us to make arrangements.

ROAD & BOAT EXCESS LUGGAGE
If you wish to take all your luggage to the resort we are able to arrange a taxi to take your luggage down the coast and a boat to transfer the luggage to the island. The cost for this service is FJD$645 one way.
For oversized luggage requiring a minivan; such as surfboard, kite surfers, etc., the cost for this service is FJD$785 one way.
Your luggage will arrive later that day, or in the case of a late transfer your luggage will arrive the next morning. This service can be added to your on island account.

RESORT FAQs

Travel Documentation

Your passport has to be valid at least 6 months beyond your anticipated return date. A visa granted on arrival for most countries. You can check the list by clicking on the following link: Visa On Arrival List.
Please note that all health, passport and visa requirements are your responsibility.

Villa Assignment

Villa assignment is based on the check in/out of the day and as such specific villa assignment can not be guaranteed.

Tipping Policy

In Fiji, tipping is not customary, nor required. Fiji is a communal society, and as such, everything is shared. In lieu of tipping individuals we have a “Staff Christmas Fund” available should you wish contribute to the staff as a whole.

Guests are welcome to leave a gratuity on their on island account for settlement by cash or credit card.

Emergency Contact

The island reception operates from 730am – 530pm and can be reached on +679 3307090

Is there complimentary wifi?

Complimentary wifi access is available throughout the resort (limited bandwidth).

Dress Code - What to pack

Royal Davui Fiji is a relaxed casual resort, with dress being informal. Most guests dress a little more formal for evening meals (ties or jackets are not required). We recommend you pack shorts, cotton shirts, sundresses, swim suits and a pair of rubber soled shoes or reef walkers if you want to explore the coral. During our cooler months (Jun – Aug) you may want to pack some warmer clothes as dining is generally outdoors. Fiji’s sun can be strong, therefore we also suggest you bring sun glasses and sun screen. Pool/Beach Towels are provided on the island.

Duty Free Alcohol

We are fully licensed resort and do not accept BYO alcohol unless it is the duty free allowance per adult (currently 2.5ltrs of Spirits or 4.5ltrs of Wine).
The duty free allowance can only be consumed in the privacy of your Bungalow or Villa and is not permitted in the bar, restaurant or public area

Weather and climate

A year-round destination, Fiji has a tropical climate as dynamic as the scenery.

We enjoy average daily temperatures around 32°C (92°F) from September to February and  27°C (82°F) from March to August.
From November to February, water temperatures can be as high as 29°C (84°F), and on average 24°C (79°F) between June and October.

November to March is Fiji’s “Tropical Season”. During these hotter humid months it is possible to experience an afternoon shower, however it still a fabulous time to travel.

Electricity & Adaptors

Electrical generators on the island provide 240volt AC with all the power points on the island being 3 prong (the same as Australia and New Zealand). We recommend bringing adaptors for any electronics that do not fit the outlets in the villas.

Please ensure you check the voltage requirement of all electronics prior to use.

Fresh Water

Royal Davui obtains fresh water from a natural spring located on Beqa Island which is piped to the island. Purified water is available for guests throughout the resort.

Laundry

Same day bag wash laundry is available on the island at a surcharge. This service is a wash, dry and fold service only and dry cleaning is not available.

Check In & Check Out

Check-in time is 1pm and check-out time is 10am.
Where possible, flexibility with early check-in and late check-out will be provided, however, these are unable to be guaranteed.
The facilities of the resort are available for enjoyment whilst at the property.

Hair Dryers & Irons

All Bungalows and Villas have hairdryers, irons and ironing boards for guests.
Please note that most hair straighteners and irons from the US are not dual voltage and as such should not be plugged into the power supply on the island.

TRANSFERS FAQs

Please click on the transfer option below for details on meeting points, check in times, weight restrictions and schedules.

Helicopter

CHECK IN LOCATION
Please make your way to the Nadi Domestic Airport and check in with Sunflower Aviation. The check in counter will open 60 mins prior to departure.

CHECKED LUGGAGE
Weight: Luggage allowance 15kg (33lbs) per person with excess charges applicable.
Luggage Size: Luggage can not exceed 69 x 46 x 29 cm (27 x 18 x 11 inches)

CARRY ON LUGGAGE
Limited to a small purse or backpack weighing no more than 7kg.

TRANSFER TIME
Taking only 35mins from Nadi Domestic Airport our Helicopter option offers a stylish and exhilarating option for your resort transfer.

Your departure times will be confirmed 7 days from travel. Helicopters transfers are weather and daylight hours dependant.

A minimum of 2 persons travelling together is required.

Scheduled Air & Speedboat

CHECK IN LOCATION
Please make your way to the Nadi Domestic Airport and check in with Hibiscus Air.

CHECK IN TIME
Morning Scheduled Plane: 830am counter opens. 915am counter closes.
Afternoon Scheduled Plane: 230pm counter opens. 315pm counter closes.

CHECKED LUGGAGE
Weight: Luggage allowance 20kg (44lbs) per person with excess charges applicable.
Luggage Size: Luggage can not exceed 69 x 46 x 29 cm (27 x 18 x 11 inches)

CARRY ON LUGGAGE
Limited to a small purse or backpack weighing no more than 7kg.

TRANSFER TIME
Enjoy a scenic 30 minute flight from Nadi Airport to Pacific Harbour followed by a 35 minute fast launch ride across the lagoon.
A minimum of 2 persons travelling together is required.

Road & Scheduled Speedboat

DRIVER MEETING POINT
Once you have cleared immigration and customs, please make your way out to the arrivals hall. Your driver will be waiting for you in the public seating waiting area to the right of the arrivals hall. Your driver will be holding a Royal Davui sign.

MEETING TIME
Your driver will be at the airport approximately 30 mins after your scheduled flight arrival time. If your flight arrives early, please meet your driver at the designated meeting point.

CHECKED LUGGAGE
Luggage allowance is 1 suitcase weighting no more than 32kg (44lbs) per person with excess charges applicable.

CARRY ON LUGGAGE
Limited to a small purse or backpack weighing no more than 7kg.

TRANSFER TIME
This 3 hour scenic drive takes you along the coastal roads and through the mountain ranges to Pacific Harbour. From there, the resort’s own speed boat completes the journey.

SCHEDULED BOAT DEPARTURES
Morning Scheduled Boat (Pacific Harbour to Davui): Departs at 10am
Afternoon Scheduled Boat (Pacific Harbour to Davui): Departs at 4pm
Please allow a minimum of 4 hrs time between your flight arrival and the boat departure time.
A minimum of 2 persons travelling together is required.

Luggage Allowance

Due to our remote location and Fiji’s Civil Aviation requirements, there is a strict 20kg (44lb) per person bag weight limit on the plane and 15kg (33lb) per person for the helicopter.

Guests may bring a small carryon bag weighing no more than 7kg. The bag must be able to be placed comfortably on your lap.

Hibiscus Air, Sunflower and Heli-Tours Fiji aircraft have a maximum individual passenger weight of 120kg. In addition, a maximum total aircraft weight restriction applies.

We request that passengers 120kgs and over please contact us prior to travel at res@royaldavuifiji.com.

Please contact us for excess luggage solutions.

Transfers are only able to operate during daylight hours, please contact us for further assistance.

Excess Luggage Options

We understand that some of our guests are travelling to multiple countries on their journey and sometimes have larger suitcases. If you are travelling with larger bags that exceed our requirements we do have a number of solutions to choose from:

AIRPORT LUGGAGE STORAGE FACILITY
A Luggage Storage facility is located on the ground floor (Arrival Concourse) of Nadi Airport. Prices are from FJD10 per piece per day (subject to change). It is a secured facility, manned 5am – 10pm a day.

The following excess luggage transfer options must be pre-booked a minimum of 72hrs prior to arrival. Please contact us to make arrangements.

ROAD & BOAT EXCESS LUGGAGE
If you wish to take all your luggage to the resort we are able to arrange a taxi to take your luggage down the coast and a boat to transfer the luggage to the island. The cost for this service is FJD$645 one way.
For oversized luggage requiring a minivan; such as surfboard, kite surfers, etc., the cost for this service is FJD$785 one way.
Your luggage will arrive later that day, or in the case of a late transfer your luggage will arrive the next morning. This service can be added to your on island account.

RESORT FAQs

Villa Assignment

Villa assignment is based on the check in/out of the day and as such specific villa assignment can not be guaranteed.

Tipping Policy

In Fiji, tipping is not customary, nor required. Fiji is a communal society, and as such, everything is shared. In lieu of tipping individuals we have a “Staff Christmas Fund” available should you wish contribute to the staff as a whole.

Emergency Contact

The island reception operates from 730am – 530pm and can be reached on +679 3307090

Is there complimentary wifi?

Complimentary wifi access is available throughout the resort (limited bandwidth).

Dress Code - What to pack

Royal Davui Fiji is a relaxed casual resort, with dress being informal. Most guests dress a little more formal for evening meals (ties or jackets are not required). We recommend you pack shorts, cotton shirts, sundresses, swim suits and a pair of rubber soled shoes or reef walkers if you want to explore the coral. During our cooler months (Jun – Aug) you may want to pack some warmer clothes as dining is generally outdoors. Fiji’s sun can be strong, therefore we also suggest you bring sun glasses and sun screen. Pool/Beach Towels are provided on the island.

Duty Free Alcohol

We are fully licensed resort and do not accept BYO alcohol unless it is the duty free allowance per adult (currently 2.5ltrs of Spirits or 4.5ltrs of Wine).
The duty free allowance can only be consumed in the privacy of your Bungalow or Villa and is not permitted in the bar, restaurant or public area

Weather and climate

A year-round destination, Fiji has a tropical climate as dynamic as the scenery.

We enjoy average daily temperatures around 32°C (92°F) from September to February and  27°C (82°F) from March to August.
From November to February, water temperatures can be as high as 29°C (84°F), and on average 24°C (79°F) between June and October.

November to March is Fiji’s “Tropical Season”. During these hotter humid months it is possible to experience an afternoon shower, however it still a fabulous time to travel.

Electricity & Adaptors

Electrical generators on the island provide 240volt AC with all the power points on the island being 3 prong (the same as Australia and New Zealand). We recommend bringing adaptors for any electronics that do not fit the outlets in the villas.

Please ensure you check the voltage requirement of all electronics prior to use.

Fresh Water

Royal Davui obtains fresh water from a natural spring located on Beqa Island which is piped to the island. Purified water is available for guests throughout the resort.

Laundry

Same day bag wash laundry is available on the island at a surcharge. This service is a wash, dry and fold service only and dry cleaning is not available.

Check In & Check Out

Check-in time is 1pm and check-out time is 10am.
Where possible, flexibility with early check-in and late check-out will be provided, however, these are unable to be guaranteed.
The facilities of the resort are available for enjoyment whilst at the property.

Hair Dryers & Irons

All Bungalows and Villas have hairdryers, irons and ironing boards for guests.
Please note that most hair straighteners and irons from the US are not dual voltage and as such should not be plugged into the power supply on the island.